Automate your Sales Recovery: Introducing WhatsApp Abandoned Checkout Feature

Automate your Sales Recovery: Introducing WhatsApp Abandoned Checkout Feature

We just launched WhatsApp Abandoned Checkout Reminders. Now, learners who drop off mid-purchase will automatically get reminder messages on WhatsApp helping you recover sales without manual follow-ups or phone calls.

You’re in the middle of a course launch.

New students are browsing your catalog. You’re getting visits, Traffic looks great.

One student adds your course to their cart.

Then… nothing.

No purchase, No payment, Just silence.

You refresh your sales dashboard. The sale’s still “pending.”

You check back tomorrow. Still pending.

Here’s the deal:
70% of students who try to buy a course… never finish.
Right now, you’re probably pulling up sales reports, calling each student one by one, hoping they’ll come back.

It’s slow, It’s draining, and you’re leaving money on the table.

But what if your sales assistant followed up automatically?

Meet your new feature: WhatsApp Abandoned Checkout Reminders

What’s New:

This update helps you recover lost sales without lifting a finger. Now, when a student starts purchasing a course but doesn’t complete the payment, they’ll automatically receive two WhatsApp reminders:

  • One after 2 hours
  • Another after 16 hours

    Each message includes a deep-linked product link that takes them directly back to the course they intended to purchase.

No extra setup needed. Just turn it on and let the follow-ups happen.

Why It Matters: Less Sales Work, More Revenue

This isn’t just a notification, it’s a silent salesperson working behind the scenes.

Here’s what you get:

  • 3X more conversions from students who almost paid but didn’t
  • Lower sales overhead: No more calling students to follow up
  • More course revenue without adding more effort
  • Higher engagement from students who needed just a small nudge

How It Works?

Getting started takes just a minute:

  1. Enable Whatsapp Notification in your admin panel

   In Testpress, open Settings → Apps → Whatsapp Notifications

  1. The system automatically tracks students who drop off before payment
  2. They’ll receive two WhatsApp reminders: one after 2 hours, and another after 16 hours
  3. Each message includes a course-specific link that brings them back to the product page
  4. If the student is already logged in, they’re taken straight to checkout. If not, they’ll be prompted to log in first

You can also get insight on how many WhatsApp reminders are sent for abandoned carts.

Frequently Asked Questions

Can I customize the WhatsApp message?

Not right now. The reminder message is auto-generated and optimized for maximum engagement.

Will students be taken back to the exact course inside the app?

Yes. The link opens directly in your mobile app (if installed), taking them straight to the course page.

What if the student isn’t logged in?

 If they’re already logged in, they’ll be redirected straight to the course. Otherwise, they’ll need to log in first.

Still following up manually?

Let this feature do the heavy lifting for you, just enable it once, and start recovering lost sales automatically.

Turn on WhatsApp Checkout Reminders in your dashboard settings today, or reach out to our support team if you need help.